Terms & Conditions, FAQ on Purchasing, Shipping, & Commissioned Work

As always we encourage you to contact us for any questions or clarifications. Our goal is to provide you with not only fine art but excellent customer service.

Purchasing, Shipping, & Commissioned Work

 

*Do the paintings come framed or need to be framed?
All paintings (canvas) currently will be shipped rolled in a tube. Paintings on wood will be boxed. We are looking into providing framing options soon.

*Note: Santiago splits his time in both the U.S. & in Mexico. So some inventory will be in the U.S. while some in Mexico.

 

*Is shipping included in your prices?
No. A 7.5% IL sales tax plus a flat-rate shipping and handling fee will be added to the retail price. If shipping from & within the continental U.S., as of January 2015, the following flat rate shipping fees apply:
Retail value under $200: $19
Retail value $200-$999: $49
Retail value $1,000 and up: $69

$3 Handling fee applies

*Please Contact Lee for more information on shipping.

If shipping from Mexico to the continental U.S., as of January 2015, the following flat rate shipping fees apply:

Retail value under $200: $49
Retail value $200-$999: $89
Retail value $1,000 and up: $109

$3 Handling fee applies

INTERNATIONAL SHIPPING:

If shipping address is outside  Mexico &  continental U.S., Contact Lee for a shipping quote.

$3 Handling fee applies

Paintings ship out as soon as possible once payment has been received in full and cleared. The utmost care is taken when packing and shipping sold artwork. There may be a wait period of up to a week to allow for packing of very large paintings.

 

*What forms of payment do you accept?
Payment is accepted via Paypal, credit card, or check. Paintings are not shipped until payment clears in full.

 

*Can I purchase with a payment plan?
Yes, payment plans of up to 3 months are an option for purchases over $200. Once the first payment clears, your artwork will be marked as “sold” and reserved for you. You will be billed monthly. Your artwork will be shipped to you promptly as soon as your final payment clears. Ask about starting a payment plan.

 

*Can I commission a painting?
Santiago is open to requests for commissions, depending on your request and his current work load. Contact Lee with the details of your request.

 

*Are the paintings on the Available for Purchase page the only originals available?

Yes.  If you’re looking for a particular painting but you don’t see it here, unfortunately it has already been sold, or (rarely) is not for sale. That being said do Contact Lee with your inquiry or requests for future paintings. All requests will be considered depending on Santiago’s current workload.

 

*Can I purchase prints?
Coming Soon! You will be able to purchase prints of Santiago’s paintings in many sizes, from greeting cards to framed prints and prints on stretched canvases.

Contact Lee to request prints of a particular painting be made available.

 

If you have further questions don’t hesitate to Contact Lee